Case Study

Read our client success stories to learn how partnering with SpokenHere can help you build better relationships with your non-English-speaking audiences.

Tried & True

Our D5 Process is very effective at helping us help you succeed. This simple yet powerful approach ensures we understand your needs and can deliver quality, accuracy, and 100% satisfaction.

D5 Process

Discover

Listen to client needs, points of pain, fears, desires and learn as much as we can about the client’s situation

Devise

Plan resources, pricing, scheduling and any other parameters that are required to deliver WOW on the client’s needs

Do

Assign project to best fit team members, execute the plan, and keep the client updated along the way

Deliver

Confirm quality and deliver to client, then follow up with a personal call to ensure delivery and satisfaction

Delight

Check in with client regularly to inquire about needs, concerns, and wants and make sure they feel loved!

Results

We believe in working with smart people who are the best at what they do. Technology does, however, play a vital role in helping us delivery quality results, on time and on budget. Here are some that help us do just that.

Average Connect Time

9.8 seconds

Calls Fulfilled

100%

Device Availability

Any

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